Privacy policy

Privacy Policy

Last updated: March 21, 2026

JOLIT operates this store and website, including all related information, content, features, tools, products, and services (the “Services”) to provide you, the customer, with a curated shopping experience.

JOLIT is powered by Shopify, which enables us to provide the Services to you.

This Privacy Policy describes how we collect, use, and disclose your personal information when you:

  • visit or use the Services
  • make a purchase or transaction
  • communicate with us

If there is a conflict between our Terms of Service and this Privacy Policy, this Privacy Policy will control regarding your personal information.

By using the Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

“Personal information” refers to information that identifies or can reasonably be linked to you.

We may collect the following categories:

Contact details

  • Name
  • Address (billing & shipping)
  • Phone number
  • Email address

Financial information

  • Credit/debit card details
  • Payment information
  • Transaction details
  • Payment confirmations

Account information

  • Username & password
  • Security questions
  • Preferences & settings

Transaction information

  • Items viewed or purchased
  • Cart & wishlist activity
  • Returns, exchanges, cancellations

Communications

  • Messages sent to customer support

Device information

  • IP address
  • Browser and device details
  • Network information

Usage information

  • Interaction with the website
  • Navigation behavior

2. Sources of Personal Information

We collect data from:

  • Directly from you (account creation, purchases, contact)
  • Automatically (cookies, device tracking)
  • Service providers (Shopify, analytics, etc.)
  • Partners or third parties

3. How We Use Your Information

a. Provide and Improve Services

  • Process payments and orders
  • Manage your account
  • Personalize your shopping experience
  • Handle shipping, returns, and exchanges

b. Marketing and Advertising

  • Send promotional emails or messages
  • Show personalized ads

c. Security and Fraud Prevention

  • Protect accounts and transactions
  • Detect suspicious activity

d. Communication

  • Customer support
  • Service updates

e. Legal Compliance

  • Meet legal obligations
  • Respond to authorities
  • Enforce policies

4. How We Share Your Information

We may share data:

  • With Shopify and service providers (payments, shipping, IT, analytics)
  • With marketing partners for advertising
  • When you consent or request it
  • Within our company group
  • For legal reasons (laws, disputes, protection of rights)

5. Relationship with Shopify

Our store is hosted by Shopify.

Shopify:

  • Processes your data to operate the Services
  • May combine your data with other merchants
  • Handles certain privacy requests

More info:
👉 https://privacy.shopify.com/en

6. Third-Party Websites

Our Services may link to external websites.

We are not responsible for:

  • Their privacy practices
  • Their content

Always review third-party policies.

7. Children’s Data

  • Not intended for children
  • We do not knowingly collect data from minors
  • Parents can request deletion

8. Security & Data Retention

  • No system is 100% secure
  • Avoid sending sensitive info via unsecured channels

We retain data based on:

  • Account needs
  • Legal obligations
  • Dispute resolution

9. Your Rights

Depending on your location, you may have:

General Rights

  • Access your data
  • Delete your data
  • Correct inaccurate data
  • Data portability

Marketing

  • Unsubscribe anytime

EU / EEA Rights

  • Object to processing
  • Restrict processing
  • Withdraw consent

To exercise rights: contact us via email.

10. Complaints

If you have concerns:

  • Contact us first
  • You may also contact your local data protection authority

11. International Transfers

Your data may be processed outside your country.

We use safeguards such as:

  • Standard Contractual Clauses (EU/UK)

12. Changes to This Policy

We may update this Privacy Policy:

  • Changes will be posted on this page
  • The “Last updated” date will be revised

13. Contact

For questions or requests:

📧 Email: info@jolit.shop
📍 JOLIT is the data controller of your personal information